The Aiello Way: Benefits of Working with the Aiello Team
Aiello Home Services has become Connecticut’s leading residential services contractor because… Your Comfort is Our Passion! We understand the inherent fears and concerns homeowners experience when they consider hiring someone to come into their home. This understanding allows us to provide our customers with a great experience. From Avon to Essex, Windsor Locks to Milford, we’re ready to serve you with the best people.
The Aiello Way
- All employees go through a criminal background check
- All employees are drug tested.
- All costs are explained up front and no money is collected until job is complete
- Permits are pulled on every job
- ACCA approved Manual J calculations performed on
every new/replacement heating and/or cooling system installation
- Shoe protectors worn in every home by every employee
- Licensed professionals only
- NATE Certified & Factory Certified
Same Day Service
We make the effort every day to deliver same day service. Of course we can never guarantee we’ll be there at an exact time – though we do try to provide a 4-hour window to make it a bit easier to plan. Our customers with Service Agreements receive priority scheduling, especially in no-heat, no-hot water and “leaking-issue” calls. Our record for being there – when you need us – is unmatched in the business and you can be sure that we will make every effort to get to you as soon as possible.
Aiello Home Services 100% Satisfaction Guarantee
We take our job very seriously and greatly value the trust that is placed in us when you invite us into your home. This is our guarantee of satisfaction:
- All work will be quoted and approved by customer prior to any work beginning. No surprises.
- All work will meet or exceed all state and local building codes. Providing our customers with performance, longevity & safety.
- All work will be performed by state licensed technicians. To ensure you have trained, experienced technicians in your home.
- We will leave your home as clean - or cleaner - than we found it. Shoe protectors and tarps used at all times to protect your home.
- If we don't meet our above satisfaction guarantee we will do the repair again – Free. Aiello is the company you can depend on.
Become part of the Aiello family. Just give us a call and say “Hello, Aiello!”